Accessibility

Last updated: May 26, 2026

malvêtu is committed to providing a website experience that is accessible, usable, and respectful for as many clients as possible.

We want visitors to be able to browse products, read information, use navigation, understand policies, contact client care, and complete checkout with reasonable ease, including clients who use assistive technologies.

Accessibility is an ongoing process. We continue to review and improve the website as the brand develops, new content is added, and new tools or features become available.

1. Who we are

This website is operated by:

Khemiri Mohamed Mahdi
Einzelunternehmer
Parkstrasse 3
13187 Berlin
Germany

VAT ID: DE336667728
Client care: hello@malvetu.com
Website: malvetu.com

Throughout this page, “malvêtu,” “we,” “us,” and “our” refer to the legal operator of malvetu.com.

2. Our accessibility approach

malvêtu aims to make malvetu.com accessible and usable across common devices, browsers, and assistive technologies.

Where reasonably possible, we use recognized web accessibility guidance, including the Web Content Accessibility Guidelines, as a reference for improving the website experience.

Our accessibility work may include attention to:

• readable text

• sufficient contrast

• keyboard navigation

• visible focus states

• descriptive page titles

• structured headings

• meaningful links

• alternative text for meaningful images

• clear form labels

• understandable error messages

• accessible checkout flow where supported by the platform

• compatibility with common screen readers and assistive technologies

3. Ongoing improvement

malvêtu is a developing fashion brand, and the website may change as products, pages, apps, media, checkout features, and client-service tools are updated.

We aim to review accessibility as part of website maintenance, content updates, theme changes, app installation, checkout changes, and new page creation.

Accessibility work may include:

• reviewing navigation

• reviewing product pages

• reviewing policy pages

• reviewing image descriptions

• improving color contrast where needed

• improving keyboard access where possible

• checking forms and buttons

• reviewing third-party app behavior

• testing important client journeys

4. Third-party platforms and services

malvetu.com may use third-party tools, apps, checkout features, payment services, marketing tools, tracking tools, social-commerce features, and embedded content.

Some parts of the website experience may be operated or influenced by third-party providers.

These may include:

• Shopify

• Shopify Payments

• PayPal

• marketing and analytics tools

• tracking and privacy tools

• order-status tools

• review or content tools, where used

• social-commerce tools, where active

• embedded media or external platforms, where used

We work to choose and configure tools responsibly, yet some third-party interfaces may be outside our direct technical control.

If a third-party feature creates an accessibility difficulty, contact client care and we will review the issue where possible.

5. Images and product media

malvêtu uses product images, campaign images, garment photography, and visual content to present apparel.

Where an image communicates important information, we aim to provide meaningful alternative text where appropriate.

Some decorative images may not require detailed alternative text if they do not add essential information.

For product selection, clients should also review written product descriptions, size information, care guidance, shipping information, and policy pages.

6. Color and visual presentation

malvêtu may use refined visual styling, minimal layouts, fashion-led imagery, and brand colors.

We aim to balance brand presentation with usability.

Where possible, important text and interactive elements should remain readable, distinguishable, and usable across common devices and viewing conditions.

If you find text, buttons, menus, or product information difficult to read, contact client care and include the page link or screenshot where possible.

7. Keyboard and assistive technology use

We aim for important website functions to be usable with common navigation methods, including keyboard navigation and assistive technologies where supported by the website platform and theme.

Important functions may include:

• opening navigation

• browsing products

• selecting sizes

• adding products to cart

• reviewing cart

• reaching checkout

• reading policy pages

• contacting client care

If you experience a keyboard trap, inaccessible menu, unclear button, missing label, or assistive-technology issue, contact us so we can review it.

8. Checkout accessibility

Checkout is supported by Shopify and related payment providers.

We aim to keep the checkout experience as accessible and understandable as possible within the tools and settings available to us.

Payment methods may include:

• Shopify Payments

• PayPal

If you experience difficulty completing checkout, contact client care and describe the issue. For security reasons, do not send full card numbers, payment passwords, bank account details, or sensitive payment information by email.

9. Accessibility limitations

Although we aim to support accessibility, some limitations may exist.

These may involve:

• third-party apps

• embedded media

• payment interfaces

• social-commerce tools

• browser compatibility

• older devices

• assistive technology differences

• temporary technical issues

• newly added content pending review

• product imagery that requires manual description

• features controlled by external platforms

We do not claim that every part of the website is perfect or free from accessibility barriers at all times. We treat accessibility as an ongoing responsibility and review reported issues seriously.

10. How to report an accessibility issue

If you experience difficulty using malvetu.com, contact:

malvêtu client care
hello@malvetu.com

Use the subject line:

Accessibility Request

Please include:

• the page URL

• a short description of the issue

• the device used

• browser used

• assistive technology used, where relevant

• screenshot or screen recording, where helpful

• what you were trying to do

• your preferred way for us to respond

This information helps us review the issue more accurately.

11. Assistance with an order

If an accessibility issue prevents you from placing an order or reviewing order information, contact client care.

Use the subject line:

Accessibility Order Assistance

Include:

• product name

• size or color you are trying to select

• issue experienced

• device and browser used

• email address for response

For your security, do not send full payment card numbers, PayPal passwords, account passwords, or sensitive payment information by email.

12. Alternative support

Where reasonable and available, client care may help you locate information from the website, including:

• product information

• size guidance

• care guidance

• shipping information

• return and exchange information

• refund information

• cancellation information

• privacy information

• order-status support

Client care cannot guarantee product availability, fit, delivery dates, or policy outcomes, but we can help you understand the available information.

13. Response handling

We review accessibility messages with care.

Response times may vary depending on:

• the nature of the issue

• technical review needed

• third-party platform involvement

• website development requirements

• weekends or public holidays

• launch periods

• client care volume

Where the issue requires technical review, resolution may take longer than a standard client-care response.

14. Relationship with other pages

This Accessibility page should be read together with:

• Client Care

• Help

• Size Guide

• Care Guide

• Shipping & Delivery

• Returns & Exchanges

• Refund Policy

• Cancellation Policy

• Privacy Policy

• Cookie Policy

• Legal Notice

These pages provide additional information about shopping, orders, garment care, privacy, and support.

15. Updates to this page

We may update this Accessibility page from time to time to reflect changes in website features, accessibility practices, Shopify settings, third-party tools, legal obligations, or client-care procedures.

The updated version will be posted on this page with a revised “Last updated” date.

16. Contact

For accessibility questions or requests, contact:

malvêtu client care
hello@malvetu.com

Use the subject line:

Accessibility Request

Legal operator:

Khemiri Mohamed Mahdi
Einzelunternehmer
Parkstrasse 3
13187 Berlin
Germany

VAT ID: DE336667728**